Exchange & Cancellation Policy

3-Day Exchange Policy

You have 3 days after receiving your order to request an exchange.

To be eligible for an exchange, your item must be:

  • In the same condition you received it
  • Unworn / unused
  • With tags attached
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

To start an exchange, contact us at: support@imivogue.com

You must send the item back to the following address within 3–4 days:

For any exchange-related questions, you may also reach us on Instagram @imivogue.

Damages & Issues

Please inspect your order upon delivery to ensure:

  • It is the correct product
  • It has no defects, damages, or issues

If you receive a defective, damaged, or incorrect item, you are eligible for an exchange only if the issue is reported within 3 days of the delivery date.

Order Cancellation Policy

  • imivogue does not provide refunds or offer money-back guarantees on items purchased at SALE prices.
  • Customers who pay via Debit/Credit Card may request an order cancellation within 24 hours of placing the order.

    Instead of a refund, the amount will be converted into a coupon/voucher of equal value.

    This coupon can be used for future purchases within 60 days.

Exchange for Defective Items Only

  • Exchange is available only if the received item is defective, damaged, or torn.
  • The item must be returned to us in the same packaging, with tags attached, and in unused condition.
  • Delivery/return shipping charges are the customer’s responsibility, as these are paid directly to the courier company.
  • The complete exchange process may take 7–10 days.

Exchange & Cancellation Policy

3-Day Exchange Policy

You have 3 days after receiving your order to request an exchange.

To be eligible for an exchange, your item must be:

  • In the same condition you received it
  • Unworn / unused
  • With tags attached
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

To start an exchange, contact us at: support@imivogue.com

You must send the item back to the following address within 3–4 days:

For any exchange-related questions, you may also reach us on Instagram @imivogue.

Damages & Issues

Please inspect your order upon delivery to ensure:

  • It is the correct product
  • It has no defects, damages, or issues

If you receive a defective, damaged, or incorrect item, you are eligible for an exchange only if the issue is reported within 3 days of the delivery date.

Order Cancellation Policy

  • imivogue does not provide refunds or offer money-back guarantees on items purchased at SALE prices.
  • Customers who pay via Debit/Credit Card may request an order cancellation within 24 hours of placing the order.

    Instead of a refund, the amount will be converted into a coupon/voucher of equal value.

    This coupon can be used for future purchases within 60 days.

Exchange for Defective Items Only

  • Exchange is available only if the received item is defective, damaged, or torn.
  • The item must be returned to us in the same packaging, with tags attached, and in unused condition.
  • Delivery/return shipping charges are the customer’s responsibility, as these are paid directly to the courier company.
  • The complete exchange process may take 7–10 days.